Privacy Policy

1. Data Controller

Name                                           : JK Alho
Business ID                                 : 2029472-0

2. Contact Person for Privacy Matters

Name                                           : Juwati Alho
Email                                            : sale (ät) indonesianmarket.fi

3. Purpose of Processing Personal Data

We collect and process personal data to:

• Manage and maintain customer relationships
• Respond to inquiries and requests
• Carry out marketing activities
• Provide and improve our online services

4. Legal Basis for Processing

We process customer data based on the customer’s consent in accordance with the EU General Data Protection Regulation (GDPR).

5. Data We Collect

The personal data stored in our register may include:

• Name
• Address
• Email address
• Phone number
• Order details

6. Data Retention Period

Personal data will be retained only for as long as necessary to fulfil contractual obligations to the customer or to develop our customer service.

7. Sources of Data

Personal data is collected:

• Directly from the customer when they provide it while using our website www.indonesianmarket.fi

8. Data Disclosure and Transfer Outside the EU/EEA

Personal data is not regularly disclosed to third parties. Data may be disclosed only when agreed upon with the customer.

We use MailChimp for direct marketing and communications. First name, last name, and email address may be transferred to MailChimp’s servers in the United States. MailChimp complies with the EU–US Privacy Shield framework, and personal data is protected in accordance with applicable data protection laws.

9. Use of Cookies

Our website uses cookies to improve the user experience. Cookies are small text files stored on your device that:

• Recognize returning visitors
• Facilitate site login
• Help us compile visitor statistics

Cookies allow us to offer customized content and services. They do not damage your device or files.

You can disable cookies in your browser settings, but please note that some site functions and services may not operate correctly without them.

10. Data Security

• All data is transmitted over an SSL-secured connection.
• Electronic data is protected with firewalls, usernames, and passwords.
• Access to personal data is restricted to authorized personnel who require the information to perform their duties.

11. Rights of the Data Subject

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Request the transfer of your data to another system
• Restrict or object to the processing of your data 
• Withdraw your consent at any time
• File a complaint with the supervisory authority regarding the processing of your personal data
• Prohibit the use of your data for direct marketing purposes

Requests must be submitted in writing, signed, and sent to the contact person listed in Section 2.